You will probably also get follow up questions after the main question. These will be used to dig deeper into your example and gather the details which you may be skimming over. This is where it is really important to know your stuff!
Its not a problem if you are asked these sorts of follow up questions. Some of the time the interviewers will need to make sure they are getting a full understanding of what you are describing and these questions help them cover certain points in more depth which you may not have given quite enough detail on. Its actually a good thing to hear these questions as it shows that the interviewers are doing their job thoroughly!
Follow up questions
|Please tell us about a time when you built rapport with a challenging group to ensure a positive outcome||What was the situation? How did you build rapport? What was the specific outcome? Why was this particularly positive?|
|Can you provide an example of when you have shown respect for and taken into account differing opinions?||What were the differences? How did you show your respect for these?|
|Please tell us about a time when you recognised the differing needs of others and made efforts to accommodate these||What were the differences? How did you show your respect for these?|
|Please tell us about a time when you deliberately sought to develop your own knowledge, skills or experience||How did you know you needed to? What did you do? What were the improvements?|
|Can you provide an example of when you applied a new strategy to overcome a complex problem?||What was the problem? What made it complex? What was your strategy? Why did you choose that course of action?|
|Can you describe a situation where you recognised a development need within a department, team or partnership?||What was the situation? What was the need? Did you run into any difficulties? How did you achieve the result?|
|Please tell us about a time when you have demonstrated an approach which went above and beyond what would normally be expected||Why did you need to put so much extra into it? How did you do this? What was the end result?|
|Can you provide an example of when you personally have improved standards of efficiency or quality?||Why was improvement needed? What did you do?|
|Can you describe a situation where you have been proactive about delivering change?||What did you do? Why was the change necessary?|
Notice the similarity in the structure of each question– this is because all examples of this style of questioning are asking about what you have done.
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